For your safety and enjoyment, we maintain the following studio policies.

New Students:

• If you are new to Thrive, but have prior Pilates experience, please call or text the studio to determine the best fit for you or check out our diverse listing of classes. 

Classes and Sessions:

• A Private or Semi-private session lasts 55 minutes.

• All group classes last 55 minutes.

• Registration is required for all group classes, as class size is limited. You can register online through our website or the Wellness Living Achieve app.

Payment and Cancellations:

• To prevent being billed for missed appointments, a 24-hour notice is required to either cancel or reschedule your session. Any appointment canceled less than 24 hours in advance will be charged 100% of the service booked. Our cancellation policy is in place to cover as a courtesy to our trainers and fellow clients. We thank you for respecting this policy.

• We accept payment by credit card, check, cash, or Venmo.

• Unless prior arrangements have been made, all purchased packages and sessions expire if not used within 6 months.

Refund Policy:

• In the event a client is unable to fulfill a purchased session or class package and has given at least 24 hours notice, their remaining balance will be rolled over as studio credit.